​
Getting Started

Getting started is simple and takes less than 5 minutes:
1

Sign Up

Visit getranksmith.com and create your free account - no credit card required for the 7-day trial
2

Add Your Brand

Enter your business information, website, and key details
3

Create Prompts

Set up 5-10 prompts representing how users search for businesses like yours
4

Wait for Results

Your first results appear within 24 hours as RankSmith monitors all AI platforms
See our Getting Started Guide for detailed instructions.
RankSmith tracks your brand across 12+ AI search platforms including:
  • ChatGPT (OpenAI)
  • Claude (Anthropic)
  • Perplexity AI
  • Gemini (Google)
  • Grok (X/Twitter)
  • Plus 7+ additional AI search engines
We continuously add new platforms as they emerge in the market.
  • First Results: Your initial monitoring results appear within 24 hours
  • Meaningful Trends: You’ll start seeing actionable patterns after 7-14 days
  • Strategic Insights: Full value emerges after 30+ days of consistent monitoring
Unlike traditional SEO that can show immediate rankings, AI search monitoring requires patience. AI responses vary, so we need time to identify true patterns vs. random fluctuations.

​
Understanding Prompts

Prompts are natural language questions that represent how users interact with AI assistants. Unlike traditional SEO keywords, prompts are full questions like:
  • “What are the best project management tools for remote teams?”
  • “Compare [Your Product] vs [Competitor Product]”
  • “How to improve customer retention for SaaS startups”
RankSmith tests your prompts across 12+ AI platforms every 24 hours to track:
  • Whether your brand is mentioned
  • Where you rank in the response
  • What competitors appear instead
  • Which sources AI engines cite
Learn more in our Managing Your Prompts guide.
Starting Out: Begin with 5-10 core prompts covering:
  • 2-3 direct brand/product questions
  • 2-3 problem-solution queries
  • 2-3 competitor comparison prompts
  • 1-2 use-case specific questions
Established Monitoring: Scale to 30-50 prompts over time as you identify patternsAdvanced Strategy: Some enterprises monitor 100+ prompts across different markets and personas
Quality over quantity! 15 well-chosen prompts provide more value than 50 random ones. Focus on prompts that reflect real customer questions.
Yes! You have full control over your prompts:Edit: Modify prompt text, category, or processing frequency anytime Pause: Temporarily stop monitoring without losing historical data Archive: Remove from active view but preserve performance history Delete: Permanently remove prompt and all associated data Duplicate: Create variations to test different phrasingsHistorical data for edited prompts is preserved, so you can track performance changes over time.

​
Dashboard & Metrics

Your RankSmith dashboard displays four key metrics:Authority Index™: Your overall ranking and authority score across all monitored AI platforms. Higher scores indicate stronger AI search presence.Visibility Rate: The percentage of prompts where your brand appears in AI responses. Example: If mentioned in 30 of 50 prompts, your Visibility Rate is 60%.Average Ranking: Your average position when mentioned (lower is better). Ranks 1-3 are premium visibility, 4-7 are good, 8+ need improvement.Reputation Score: Sentiment analysis of how your brand is discussed (positive, neutral, or negative mentions).Learn more in Understanding Your Dashboard.
RankSmith includes built-in competitor tracking:
1

Add Competitors

In your dashboard settings, specify which brands to track
2

View Share of Voice

The dashboard shows percentage comparisons across all tracked prompts
3

Analyze Individual Prompts

Click any prompt to see which competitors were mentioned and their rankings
4

Identify Gaps

Discover prompts where competitors appear but you don’t
Competitor data shows mentions in YOUR tracked prompts. For comprehensive monitoring, include prompts relevant to their positioning too.
Daily fluctuations are normal in AI search monitoring:Why it happens:
  • AI models use probabilistic responses
  • Training data and model versions update
  • Different context windows affect responses
  • AI platforms test different response strategies
What to focus on:
  • Weekly and monthly trends, not daily changes
  • Consistent patterns over time
  • Directional movement (improving vs. declining)
Check your dashboard daily but make strategic decisions based on 7-30 day trends.

​
Improving Your Rankings

Improving AI search visibility requires a content-first strategy:
1

Create Comprehensive Content

Develop in-depth, authoritative content about your topic areas. AI engines prefer detailed, well-structured information.
2

Get Featured on Authority Sites

Earn citations from high-quality publications, industry blogs, and reputable sources that AI engines trust.
3

Optimize for Common Questions

Create content that directly answers the questions users ask AI assistants. Use your low-performing prompts as a content roadmap.
4

Build Topical Authority

Consistently publish quality content in your niche to establish expertise that AI engines recognize.
5

Monitor and Iterate

Track which content improvements move your rankings and replicate successful approaches.
AI search optimization takes 4-12 weeks to show results. Focus on consistent, quality content creation rather than quick fixes.
If you’re not appearing in AI responses:Immediate Actions:
  1. Verify the prompt is relevant to your business
  2. Check which competitors appear instead
  3. Identify what content/authority they have that you lack
Medium-term Strategy:
  1. Create comprehensive content addressing that specific topic
  2. Get featured in publications AI engines cite
  3. Build backlinks from authoritative sources
  4. Establish thought leadership in that area
Long-term Approach:
  1. Develop a content hub around the topic
  2. Earn media mentions and citations
  3. Build case studies and success stories
  4. Create industry-leading resources
Timeframe: Expect 4-8 weeks before seeing movement.
AI search and traditional SEO are fundamentally different:Traditional SEO:
  • Keyword optimization
  • Page rankings on SERPs
  • Backlink quantity
  • Technical SEO factors
  • Click-through competition
AI Search:
  • Content quality and depth
  • Authority and trustworthiness
  • Source citation worthiness
  • Topical expertise
  • Direct answer suitability
Key Insight: Traditional SEO gets you ranked on Google. AI search gets you cited and mentioned by AI assistants. You need both strategies for complete digital visibility.

​
Account & Billing

RankSmith offers flexible pricing to match your needs:Free Trial: 7 days free, no credit card requiredPricing Plans: Visit getranksmith.com for current pricingAll plans include:
  • Daily monitoring across 12+ AI platforms
  • Unlimited prompts
  • Competitor tracking
  • Full dashboard access
  • Historical data retention
Start your free trial to explore all features before committing.
Yes! You can cancel your RankSmith subscription at any time:
  • No long-term contracts or commitments
  • Cancel from your account settings
  • Access continues until the end of your billing period
  • Historical data is preserved for 90 days after cancellation
You can reactivate your account anytime and retain your historical monitoring data.
We offer a 7-day free trial so you can fully evaluate RankSmith before committing.Refund Policy:
  • Free trial period: No charges, no refund needed
  • First month: Contact support within 14 days if unsatisfied
  • Ongoing subscriptions: Prorated refunds considered on case-by-case basis
Contact support@ranksmith.com for refund requests.

​
Getting Help

We’re here to help you succeed with AI search monitoring:Email Support: Contact us at support@ranksmith.com
  • Response time: Within 24 hours on business days
  • For urgent issues, mark your email as “Urgent”
Help Center: Visit ranksmith.featurebase.app for:
  • Knowledge base articles
  • Video tutorials
  • Step-by-step guides
  • Common solutions
Feature Requests: Submit ideas and vote on features at our feedback portalEnterprise Support: Contact sales for dedicated account management and priority support options
Yes! We offer several ways to learn RankSmith:Interactive Demo: Try our guided demo to explore features without signing upGetting Started Guide: Our comprehensive setup guide walks you through first-time setupDocumentation:Free Trial: The best way to learn is hands-on - start your 7-day free trial!
Absolutely! RankSmith is designed to inform your content strategy:How it helps:
  1. Identify Content Gaps: See topics where competitors appear but you don’t
  2. Prioritize Topics: Focus on high-value prompts where you’re missing
  3. Measure Impact: Track how new content improves AI search visibility
  4. Competitive Intelligence: Learn which content gives competitors an edge
  5. Trend Monitoring: Spot emerging topics in your industry
Many users create content calendars directly from their RankSmith insights, focusing on prompts where they need visibility improvements.
Pro Tip: AI search optimization is a marathon, not a sprint. Consistent monitoring and strategic content creation over months yields the best results. Focus on building genuine authority rather than gaming the system.
⌘I